Return and Refund Policy

Conditions for Returns

  • The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  • The product must include the original tags, user manual, warranty cards (If warranty available for product purchased), freebies and accessories
  • The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
  • It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
  • Product must be returned to us with in 7 days after delivery

Refunding Process

As the returned product received to us, we will go for quality checks and If your product is eligible for a refund, you can choose your preferred refund method from available ones.

  1. Bank Transfer —————————–5-Days required to complete refund
  2. Easypaisa Wallet ————————-3-Days required to complete refund

The refund time starts once the quality check is completed, and quality check takes 2-3 days after receiving your product

Note: Shipping fee is refunded along with the amount paid for your returned product.